Ice-Cream (icem.live) Privacy Policy

Date of Revision: 01/01/2024

Introduction

At NetArt Yazilim, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your Personal Data when you visit our website, Ice-Cream (icem.live), and use our AI-powered chat application with virtual characters (the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

We collect the following types of information about you:

• "Registration Information:" When you register for an account, we may collect your email address, name, and other identifying information you provide.
• "Usage Information:" We collect information about how you use our Services, including your interactions with AI Companions, the content of conversations, and other usage data.
• "Technical Information:" We collect information about your device and browser, including your IP address, operating system, browser type, and device identifiers.
• "Location Data:" We may collect general location data (e.g., city or country) to improve our Services.

How We Use Your Information

We use your information for the following purposes:

• "Providing the Services:" We use your information to enable you to chat with AI Companions, create and manage your account, and process payments.
• "Improving Our Services:" We analyze how you use our Services to enhance user experience, optimize content, and identify areas for improvement.
• "Security:" We use your information to protect our systems and networks from unauthorized access or misuse and to enforce our Terms of Service.
• "Communication:" We may use your information to communicate with you about your account, updates to our Services, or to provide customer support.
• "Marketing (with your consent):" If you have opted-in for marketing communications, we may send you information about our products and promotions.

Sharing Your Information

We may share your information in the following limited circumstances:

• "Service Providers:" We may share your information with third-party service providers who assist us with operating the Services, such as payment processors or analytics providers.
• "Law Enforcement and Regulation:" We may share your information if required to do so by law, in response to a subpoena or court order, or to protect the rights or safety of ourselves or others.
• "Business Transfers:" In the event of a merger, acquisition, or sale of all or part of our business, we may transfer your information to the successor organization.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, loss, or alteration. However, no data transmission or security protocol is completely infallible.

Data Retention

We will retain your Personal Data for as long as your account is active or as needed to provide you with our Services, comply with legal obligations, resolve disputes, or enforce our agreements. If you wish to delete your account, please contact us at [support email address].

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data, including:

• "Right to Access:" You have the right to know what Personal Data we hold about you and request a copy.
• "Right to Rectification:" You can request to correct inaccuracies in your Personal Data.
• "Right to Erasure (Right to be Forgotten):" Under certain conditions, you can ask us to delete your Personal Data.
• "Right to Restriction of Processing:" You can request that we temporarily limit the processing of your Personal Data in certain situations.
• "Right to Data Portability:" You may have the right to receive certain Personal Data in a format that can be easily transferred to another provider.
• "Right to Object:" You may have the right to object to the processing of your Personal Data on certain grounds.

To exercise your rights, please contact us at [support email address]. We will respond to your request within a reasonable timeframe.

Children's Privacy

Ice-Cream (icem.live) is not intended for children under the age of 18. We do not knowingly collect Personal Data from children. If we discover that we have inadvertently collected Personal Data from a child under 18, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us immediately at [support email address].

International Data Transfers

NetArt Yazilim is based in Türkiye. If you are located outside of Türkiye, please be aware that your information may be transferred to, stored, and processed in Türkiye or other locations where our servers or service providers are located. We take necessary measures to ensure the security of your data regardless of location.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make changes, we will update the "Date of Revision" at the top of this document and post a notice on the website. When updates are made, we encourage you to review the revised Privacy Policy to understand how your information is handled.

Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our handling of your Personal Data, please contact us at:

NetArt Yazilim
Ankara
support@icem.live